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HART on CD
How To

This page provides information to help you accomplish a specific task with the HART on CD program.

How To Reinstall HART On CD On Your Computer

It may become necessary to reinstall the HART on CD program under certain circumstances, including:

• Files have become corrupted on your hard drive
• Files have been erased from your hard drive
• Someone has tampered with the program licensing system
• The Windows registry has become corrupted

The above list of issues has many causes including: errors inherent to the Windows operating system, computer viruses, hard drive failures, power surges and lightning strikes, and circuitry failures due to mishandling of static-sensitive components (nearly all circuitry manufactured today is highly static-vulnerable).

Follow the steps below to reinstall the program on your computer.

STEP #1 - Restart Your Computer (Very Important)

It is necessary to restart your computer before reinstallation begins. If you fail to do this, reinstallation may not work properly.

STEP #2 - Reinstall The Program

A. Run the HART On CD installation program. You can do this by clicking the following link:

http://herballure.com/tools

B. Now click item #4: "1.80 Full Install":

On the window that pops up, if you have a button labeled "Run" or "Open" Follow these steps:

B-1. Click the "Run" or "Open" button.

B-2. Wait for the download to complete.

B-3. Click "Run" on the new window that appears. The HART On CD installer will open in 10 to 60 seconds.

B-4. Proceed to step C.

On the window that pops up, if you have a button labeled "Save File " Follow these steps:

B-1. Click the "Save File" button.

B-2. If a window opens asking where you want to save the file, just click the "Save" or "OK" button.

B-3. Wait for the download to complete.

B-4. When the download is complete, open the "Downloads" window (if it is not already open). You can do this by clicking "Tools" (in the menu bar), then click "Downloads".

B-5. Run the HART On CD installer by RIGHT-clicking "Setup.exe" at the top of the "Downloads" window, then click "Open", then click the "OK" button. The HART On CD installer will open in 10 to 60 seconds.

B-6. Proceed to step C.

C. Follow the on-screen instructions to complete the installation.

IMPORTANT: If during the installation procedure you get a message that says something like this: "A file being copied is not newer than a file on your system...", just click the "No to All" button.

When installation is complete, the HART On CD program will be installed on your computer.

Now, continue with step #3 below.

STEP #3 - Authorize The Program

Now that's you've reinstalled the program, it is necessary to authorize the program to run on your computer.

To do this, call Herb Allure so we can provide you with an authorization code over the phone. The phone number to call is provided on the opening screen of the HART On CD program.

STEP #4 - Install All Updates

Finally, to make sure you have all of the latest updates, follow these steps:

A. Open the HART On CD program.

B. Click "Help" then "Restore Documents".

C. Click "Automatic Restore".

When this process is complete, restart the HART On CD program. Your documents will now be up-to-date.

If you have any problems with this step (#4), make sure your firewall is not blocking HART On CD from communicating on the internet.

If you run into problems, just contact Herb Allure technical support.